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Buyer account recovery

Reset your buyer login without losing order continuity.

Use this when you already have a buyer account and need a fresh login path. The goal is to preserve inquiry and order visibility without pushing you into duplicate accounts or manual support loops.

Back to login Create buyer account

Recovery notes

  • Use the same buyer email Reset works best when you use the address already tied to your requests and orders.
  • Temporary in-app handoff Email delivery is not used by this reset request; the temporary reset link is surfaced inside the app for now.
  • No history loss This path is meant to restore access, not create a separate buyer identity.

Reset request

Request a temporary reset link

Next step after submission: follow the private reset link, then return to the buyer login. Aceon still confirms payment, shipping, and order status separately.

Back to login Create buyer account